Return Policy

At YorgoTech LLC, we stand behind our work and aim to provide fair, professional service while protecting our business and clients from abuse.

1. Non-Refundable Services

All services, software licenses, and special-order parts are non-refundable and non-returnable.
If an error occurs due to YorgoTech LLC’s work, we will correct it at no additional cost.

2. Refurbished Devices

Manufacturer Warranty: Any existing manufacturer warranty (e.g., Dell ProSupport Plus, Lenovo PremierPlus) tied to the device’s serial number carries over to the new owner.
YorgoTech 30-Day Limited Warranty:
- Covers post-sale support for 30 days for issues such as:
  - Blue Screen of Death (BSOD)
  - Account lockouts/password resets
  - Other basic post-purchase troubleshooting
- Excludes: Accidental damage (AD), physical damage, and coverage offered by manufacturers.
Returns:
- Clients may return a refurbished device within 7 calendar days only if defective.
- Buyer’s remorse is not a valid reason for return.
- All original accessories must be returned.

3. New Devices

Manufacturer Warranty: New devices include any manufacturer warranty attached to the serial number, which fully transfers to the buyer.
YorgoTech 30-Day Limited Warranty: Identical to refurbished devices (support-only, no AD).
Returns:
- Clients may return a new device within 14 calendar days of purchase if defective.
- All original accessories must be returned.

4. Refunds

Approved refunds will be issued only to the original method of payment.
YorgoTech LLC reserves the right to refuse or void warranties/refunds if fraud, misuse, or bad faith is suspected.

5. Additional Terms